Contact

    FAQ

    Do you ship internationally?

    Yes. See our page on International Shipping →

    How much power do Entoquip lights use?

    The full-size Entoquip light uses 32 watts and contains 240 LEDs.

    The USB version uses 12 watts and contains 120 LEDs.

    Entraps use 1.4, 2.8, or 4.2 watts, depending on size.

    What power supplies do you recommend, and how long will Entoquip lights run?
    Runtime depends on the battery’s watt-hour (Wh) capacity. As a general reference, a TSA-approved 100 Wh power supply can run:
    • a 32-watt full-size Entoquip light for at least 3 hours
    • a 12-watt USB Entoquip light for approximately 6–7 hours
    Detailed runtime testing across additional power banks is available in our PDF. View runtime test results (PDF) →
    For longer field sessions, we recommend portable power stations or higher-capacity batteries. We have tested and regularly use the following options (Amazon links): Using these power sources, typical runtimes are: Full-size Entoquip light (32 W):
    • ~9 hours on Jackery
    • ~3.5 hours on Sikon
    USB Entoquip light (12 W):
    • ~24 hours on Jackery
    • ~7 hours on Sikon
    These runtimes are based on our own testing. Manufacturer-listed battery capacities can vary in real-world use, so actual performance does not always scale linearly with the advertised watt-hour rating.
    Can the Entoquip light be powered by a car battery?

    Yes. The full-size Entoquip light plugs into standard AC power and can also be run from a car battery using an inverter.

    A small inverter (typically under $50) allows you to power the light from a vehicle outlet or directly from a battery, using the appropriate cables.

    Example: Inverter on Amazon →

    Are the USB lights rechargeable?

    No. The USB lights do not have internal batteries. They are powered by an external USB power bank, which is not included.

    Why don't the USB lights use USB-C connections?

    See our page Why not USB-C →

    How hot do Entoquip lights get?

    Surface temperatures typically reach 140–150°F (60–66°C), depending on ambient conditions. This is normal for high-power LED systems. Learn more →

    Can Entoquip lights be used in wet conditions?

    Yes. The lights themselves are water resistant and can be used in damp or wet conditions.

    The plug adapter and power outlet should be protected from rain or direct moisture.

    Is the ultraviolet radiation from Entoquip lights dangerous?

    Entoquip lights emit wavelengths in the long-wave ultraviolet (UVA) range, which is naturally present in outdoor light.

    The emitted intensity is lower than direct daytime sunlight. As with any bright light source, users should avoid looking directly at the LEDs.

    UVA-filtering eyewear may be used to reduce eye fatigue during prolonged use.

    Can I use Entoquip lights outside of the United States?

    Yes. Entoquip lights will operate internationally on power systems in the 100–240 V, 50–60 Hz range when used with the appropriate plug adapter.

    In locations outside these specifications, a voltage converter is required.

    What is your return and support process?

    See our page on Returns & Support →